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<div style=""><b style="font-weight: 700">About Capillary Digital: </b>Our North America digital team consists of experienced product managers, designers, and engineers that create some of the best digital experiences ever made.</div><div style=""><br></div><div style="">We are tight-knit and like to have fun, but most importantly, we get work done. We aim to inspire the future while mentoring along the way. We help create industry-leading, valuable digital experiences with an emphasis on consumer mobile apps and omnichannel experiences. We serve a wide range of clients in retail, healthcare, food services, pharmacy, automotive, and the list is expanding.</div><div style="">Join our growing team and grow in your career!</div><div style="">Learn more about us at <a href="https://https://www.capillarydigital.com/">CapillaryDigital.com</a>.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Job Summary:</b></div><div style="">In this role, you will be responsible for using back-end technologies, including Node.js and .NET, to build and manage server-side web applications and APIs, and support dev-ops initiatives. Additionally, you will collaborate with our clients, helping define and drive the overall technical strategy to meet their needs.&nbsp;</div><div style=""><br></div><div style="">In addition to your technical responsibilities, you may be expected to mentor and guide more junior engineers on the team, ensuring that they are adhering to best practices and delivering high-quality work. You will also collaborate closely with our Product Owners to ensure that all deliverables are completed on-time and to the highest possible standard.</div><div style=""><br></div><div style="">At Capillary, we are trusted advisors, and we take pride in meeting our clients where they are, meaning we adopt and develop their applications and services using technologies, tools, and frameworks that best suit our client’s specific business needs. Because of this, our engineers must be comfortable with learning new technologies, frameworks, systems, and problem domains.&nbsp;</div><div style=""><br></div><div style=""><br></div><div style=""><b style="font-weight: 700">You will:</b></div><ul>  <li style="">Function as a technical project lead and an individual contributor depending on the needs of the client and team.</li>  <li style="">Scope and lead technical projects for our clients. Our technical leads directly interact with client business and technical stakeholders on a continual basis. Consulting/agency background is a bonus.</li>  <li style="">Mentor and guide Software and Associate Software Engineers.</li>  <li style="">Lead solution discovery for solving the client’s business and/or technical problems</li>  <li style="">Work with the Product Owner to prioritize and delegate tasks to other engineers</li>  <li style="">Collaborating with other disciplines to solve client’s business and/or technical problems.</li>  <li style="">Design, build, and maintain APIs that users can rely on for decades</li>  <li style="">Debug production issues across services and multiple levels of the stack</li>  <li style="">Work with engineers across the company to ship interoperable products on strong foundations</li>  <li style="">Improve engineering standards, tooling, and processes</li></ul><div style=""><br></div><div style=""><b style="font-weight: 700">You might work on:</b></div><ul>  <li style="">Building a new API to drive a mobile or web application</li>  <li style="">Optimizing systems for reliability and security</li>  <li style="">Building out a server side driven web application with e-commerce and/or CMS integrations.</li>  <li style="">Updating existing web or API projects to integrate with external APIs and platforms.</li></ul>

Capillary Technologies LLC

Senior Software Engineer, Backend, Digital Team - Remote

<div style="">A Senior Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involves relationship management, brand management and escalation handling skills.</div><div style=""><br></div><div style="">Job responsibilities include but are not limited to:</div><ul>  <li style="">Leverage product expertise and technical knowledge to carry out customer tasks accurately and on -time</li>  <li style="">Leading key initiatives for the team and implementing them in coordination with other teams</li>  <li style="">Act as an SME for the team on Capillary products</li>  <li style="">Team bandwidth management during absences, high traffic periods</li>  <li style="">Work closely with Engineering and Product and Customer Success teams to solve the customer problem statement</li>  <li style="">Handle customer service requests over the ticketing system</li>  <li style="">Drive the on-boarding of customers with Capillary products</li>  <li style="">Share analytics, insights, and best practices with customers.</li>  <li style="">Contribute to creating online support documentation which helps other sub-functions to manage customers.</li>  <li style="">Handling escalations by clients/internal teams, provide RCA in a standard structured format</li>  <li style="">Reviewing the health of the brands with the account managers with respect to the goals of Customer Success Hub</li></ul>

Capillary Technologies India Pvt Ltd (Bengaluru)

Senior Executive, Customer Success

Associate - Customer Success 

<div style="">Job Title: Senior Data Scientist</div><div style=""><br></div><div style="">Job Description:</div><div style=""><br></div><div style="">We are seeking a highly skilled senior data scientist to join our team. The ideal candidate will possess both technical and client presentation skills, and will be responsible for leading complex data projects and communicating insights to clients.</div><div style=""><br></div><div style="">Responsibilities:</div><div style=""><br></div><div style="">- Lead the development and implementation of data-driven solutions for clients</div><div style="">- Collaborate with clients to understand their business needs and develop solutions to meet those needs</div><div style="">- Develop statistical models and algorithms to analyze complex data sets</div><div style="">- Analyze and interpret data to identify patterns and trends</div><div style="">- Communicate insights and findings to clients in a clear and concise manner</div><div style="">- Mentor and train junior data scientists on technical and client presentation skills</div><div style="">- Stay up-to-date with the latest industry trends and technologies in data science and analytics</div><div style=""><br></div><div style=""><br></div><div style="">Qualifications:</div><div style=""><br></div><div style="">- Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field</div><div style="">- 3+ years of experience in data science or analytics</div><div style="">- Strong programming skills in Python and SQL</div><div style="">- Experience with data visualization tools such as Tableau or PowerBI &nbsp;or QlikView would be an added benefit</div><div style="">- Experience with SQL and relational databases</div><div style="">- Strong client presentation and communication skills</div><div style="">- Ability to lead a team and work collaboratively with other departments</div><div style="">- Strong problem-solving skills and attention to detail</div><div style=""><br></div><div style=""><br></div><div style="">If you possess these qualifications and are interested in a challenging and rewarding career in data science, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for career advancement and professional development.</div><div style=""><br></div>

Senior Associate Data Science Rewards Plus

Full Stack Developer

Head of Growth, Global

<div style="">https://docs.google.com/document/d/1cGwgZ9gvXVq_3hARypYYywfLK1xRMH7LAlOg5WYt8iQ/edit</div><div style=""><br></div><div style=""><b style="font-weight: 700">About Capillary Technologies</b></div><div style="">Founded in 2012, Capillary Technologies has a presence across the United States, India, the Middle East, and Asia, in particular, South East Asia. Capillary is an end-to-end customer loyalty platform that offers a comprehensive view of consumers, and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. Powering 100+ loyalty programs, across 30+ countries, Capillary works with 250+ brands including the likes of Tata,PUMA, Shell, Al-Futtaim, Petron, Dominoʼs, Kanmo Group, and Marks &amp; Spencer. With a massive reach of 1Bn+ consumers and processing 5Bn+ annual transactions, the company has the backing of Warburg Pincus, Sequoia Capital, Avataar Ventures, and Filter Capital. For more information, visit</div><div style="">www.capillarytech.com</div><div style=""><b style="font-weight: 700">Position - Sr. Engineering Manager</b></div><div style="">As a Sr. Engineering Manager at Capillary Technologies, you will play a pivotal role in shaping the technological landscape of our organisation. You will lead a talented team of engineers and collaborate with cross-functional stakeholders to drive innovation, ensure technical excellence, and deliver world-class products. This is an exceptional opportunity for an experienced engineering leader to impact a fast-paced and dynamic environment significantly.</div><div style=""><b style="font-weight: 700">Responsibilities:</b></div><ol>  <li style=""><b style="font-weight: 700">Strategic Leadership:</b>    <ul>      <li style="">Collaborate with executive leadership to define and execute the technology roadmap.</li>      <li style="">Provide visionary leadership to the engineering team, fostering a culture of collaboration, innovation, and continuous improvement.</li>      <li style="">Recruit, mentor, and develop a high-performing engineering team.</li>      <li style="">Set clear goals and expectations for the team and ensure effective communication within the department.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Team Management:</b>    <ul>      <li style="">Lead, mentor, and inspire a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.</li>      <li style="">Build and scale the engineering organisation to meet the demands of a rapidly growing company.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Product Delivery:</b>    <ul>      <li style="">Oversee the end-to-end product development lifecycle, ensuring timely and high-quality delivery of software solutions.</li>      <li style="">Drive a customer-centric approach, ensuring products meet and exceed user expectations.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Technical Excellence:</b>    <ul>      <li style="">Uphold and enhance engineering best practices, coding standards, and quality assurance processes.</li>      <li style="">Stay abreast of industry trends and emerging technologies, advocating for the adoption of innovative solutions.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Risk Management:</b>    <ul>      <li style="">Identify and mitigate risks related to engineering projects, ensuring that potential challenges are addressed proactively.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Cross-Functional Collaboration:</b>    <ul>      <li style="">Collaborate with product management, design, and other key stakeholders to align engineering efforts with business objectives.</li>      <li style="">Foster strong communication channels to facilitate cross-functional collaboration.</li>    </ul>  </li>  <li style=""><b style="font-weight: 700">Resource Planning and Budgeting:</b>    <ul>      <li style="">Develop and manage engineering budgets, ensuring optimal allocation of resources for project success.</li>      <li style="">Make data-driven decisions to optimise efficiency and productivity.</li>    </ul>  </li></ol><div style=""><b style="font-weight: 700">Qualifications:</b></div><ul>  <li style="">Proven experience as a senior engineering leader with a track record of successfully managing and scaling engineering teams.</li>  <li style="">Strong technical background with expertise in software development methodologies, architecture, and technologies.</li>  <li style="">Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams.</li>  <li style="">Demonstrated experience in driving strategic initiatives and delivering results in a fast-paced environment.</li>  <li style="">Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.</li>  <li style="">Bachelors or advanced degree in computer science or a related field.</li></ul><div style="">If you are a visionary engineering leader passionate about driving innovation and delivering impactful solutions, we invite you to join Capillary Technologies and contribute to our exciting journey. Apply now to be part of a dynamic team shaping the future of technology.</div>

Sr Engineering Manager

<h3 style="font-size: 1.17em">Responsibilities</h3><ul>  <li style="">Translate interactive mockups into effective, reusable code&nbsp;</li>  <li style="">Implement UI designs ensuring cross-browser compatibility</li>  <li style="">Write reusable code and build libraries for future use</li>  <li style="">Maintain a living style guide</li>  <li style="">Optimize designs for maximum speed and scalability</li></ul>

UI Engineer

<div style="">Capillary is seeking a technical leader for our solution architecture team who will be responsible for the technology strategy and senior-level relationships with global enterprise customers.</div><div style="">The Solutions Architect will be responsible for creating and driving the technical strategy with cross-functional external and internal stakeholders.</div><div style="">You will partner with customers and several teams to craft highly scalable, flexible, and resilient solutions that provide solutions to solve customer business problems and accelerate the adoption of Capillary Products. In collaboration with sales, you will drive revenue growth across a defined set of customers.</div><div style="">As a trusted customer advocate, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Capillary products with enterprise customers. You will also need to be adept at interacting, communicating, and partnering with other teams within Capillary, such as customer success, professional services, Sales, and Technology, as well as representing your team to executive management.</div><div style="">Must be open to travel at least 50%, including international.</div><div style=""><br></div><div style=""><b style="font-weight: 700">ESSENTIAL FUNCTIONS OF THE JOB</b></div><ul>  <li style="">A Solution Architect provides architecture leadership &amp; subject matter expertise to client engagements focusing on complex &amp; innovative products and reusable assets</li>  <li style="">Prior to kicking off a project as part of a product life cycle, the solution architect develops solution plans intended to support business investment decisions, which means they must hold the appropriate balance between costs, risks, and quality of the product</li>  <li style="">The solution architect creates innovative and practical designs that account for the end-to-end technical solution of a system, in line with the business strategy and objectives and within the context of the technical environment.</li>  <li style="">For that, you shall be working closely and continuously with the business/client to focus on meeting business/client requirements and incorporating broader aspects such as overall product costs/revenue, data privacy &amp; sovereignty, business continuity, information security, integration with other systems, etc.</li>  <li style="">You shall be a key player in identifying, defining, and implementing reusable assets and standards. The solution architect is also responsible for adherence to these standards and the consumption of reusable assets across products and portfolios</li>  <li style="">You shall ensure relevant technical strategies, policies, standards, and practices are applied correctly across Technology programs, projects, and products.</li>  <li style="">You shall also contribute to the development of architecture governance structures, methodologies, and compliance activities</li>  <li style="">You shall be working with vendors to assess vendor products, understand vendor’s delivery models and assist in implementing them at Capillary</li>  <li style="">A solution architect can work across multiple projects with varied stakeholders. You shall set architectural direction, build consensus, mediate conflicts, and provide technical leadership and advisory services to the business.</li>  <li style="">You shall anticipate needs and potential objections and help to create an environment that solicits positive contributions from all participants: Solution and Technical Architects, engineering teams, product managers, project managers, product analysts, test and project teams, Information Security, and Operations.</li>  <li style="">You will have excellent interpersonal communication and organizational skills that are required to operate as a leading member of global, distributed teams that deliver quality services and solutions.</li>  <li style="">You shall also cultivate lasting relationships across the business, IT, and vendors/industry analysts to maintain insight into the broader enterprise as well as industry trends.</li>  <li style="">You shall be recognizing industry technology trends and emerging technologies understanding how they apply to Capillary and can drive their adoption into our organization.</li>  <li style="">You shall be evangelizing and encouraging the importance of technical quality, emerging technologies, sharing &amp; experimentation across the org through mentoring, hackathons, communities, etc.</li>  <li style="">You shall guide others in resolving complex issues in solution architecture and solves complex, escalated aspects of a project</li></ul><div style=""><br></div>

Solution Architect - Pre Sales

<div style="">A Senior Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involves relationship management, brand management and escalation handling skills.</div><div style=""><br></div><div style="">Job responsibilities include but are not limited to:</div><ul>  <li style="">Leverage product expertise and technical knowledge to delight customers.</li>  <li style="">Leading key initiatives for the team and implementing them in coordination with other teams</li>  <li style="">Act as an SME for the team on Capillary products</li>  <li style="">Team bandwidth management during absences, high traffic periods</li>  <li style="">Work closely with Engineering and Product and Customer Success teams to solve the customer problem statement</li>  <li style="">Handle customer service requests over the ticketing system</li>  <li style="">Drive the on-boarding of customers with Capillary products</li>  <li style="">Share analytics, insights, and best practices with customers.</li>  <li style="">Contribute to creating online support documentation which helps other sub-functions to manage customers.</li>  <li style="">Handling escalations by clients/internal teams, provide RCA in a standard structured format</li>  <li style="">Reviewing the health of the brands with the account managers with respect to the goals of Customer Success Hub</li></ul>

<div style="">Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.</div><div style="">Over 300 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 400 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable.</div><div style="">Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures.</div><div style="">Few interesting facts about us:</div><ol>  <li style="">Our products power 250K POS terminals stores across the globe.</li>  <li style="">Our code touches 400M end customers in 35 countries.</li>  <li style="">Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty products process transactions of ~$10B annually.</li>  <li style="">Commerce Platforms process a GMV of INR 30Crores/day.</li></ol>